Capital One
Mailed payment cashed a day after the due date, causing late charge

Business & Finance

Lately I have been the victim of a new scam used by Capital One and others. If you are mailing a payment, make sure that you mail it 10 business days in advance because if you don't, Capital One will hold your check and cash it one day after the due date so that you are dinged for a late payment charge.

Whether this is the sheer incompetence of just letting their mail accumulate for several days, or whether it's a standard policy intended to increase income, is impossible for me to say. But Capital One certainly has a powerful incentive to let your payment sit in their IN box for several extra days.


Company: Capital One
Country: USA
State: North Carolina
City: Charlotte
Site: www.capitalone.com
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