JPMorgan Chase (Amazon Branded, Chase Bank Credit Card)
Charged me a fee without my consent and refused to furnish any documentation of the charge
- 07-07-2008
- 50
The Amazon Branded Credit Card issued by Chase Bank, part of JPMorgan Chase Company, charged me a $15 "EPay Fee" for paying online. I have paid online for the past three years, and I typically pay twice a month (I never carry a balance). This was the second payment of the month (I had already paid the balance of the earlier billing cycle and would not have owed any money or had any late fees had I not paid). Chase claimed that I authorized them to charge me $15 to pay a $44 in charges that I charged during the billing cycle. I never authorized such a fee, and they refused to supply me with ANY documentation that I authorized the fee. I never authorized it, and never would have.
Company: JPMorgan Chase (Amazon Branded, Chase Bank Credit Card)
Country: USA
Site: www.chase.com