HSBC - Checking/Debit Card Services
Deceptive Business Practices

I'm so frustrated and embarrassed with this specific lender; it undoubtedly the TOUGHEST bank I've actually handled in my own life. For my particular criticism: HSBC Customer Support Repetitions seem to possess a plan that promotes them to fool clients about their real and actual accessible stability to ensure that clients may get into facility and get costs. On three distinct events I called-up HSBC customer support and requested for a precise stability, considering all pending costs (that they'll observe immediately on the display) and all 3 times I had been provided bogus info, resulting in my starting facility and experiencing costs. The final and ultimate period this occurred was earlier this Sunday, when realizing full well that I'd a pending deal for $150, I called-up customer support and requested them when the $150 in my own bank account was accessible or if there is a pending deal to which it had been currently linked. I had been informed that it had been completely accessible which there have been no impending purchases - it was a set out rest. I got the cash out-of my consideration, and affirmed, 24 hours later I had been in a bad stability, with all kinds of facility charges. I visited a department and informed them that I'd proof that possibly they'd criminally inefficient customer support representatives, or (much more likely) they'd an insurance policy of withholding info from their clients when doing this might get costs. I had been thanked for going out the issue, and guaranteed that it'd be kicked-up to top management. Main point here: HSBC partcipates in misleading, fake, and legal methods, and that I highly recommend that you simply consider another lender.

Company: HSBC - Checking/Debit Card Services
Country: USA
State: New York
City: Flushing
Site: us.hsbc.com

  <     >