Total Credit Recovery USA Group, Inc
Unprofessional behavio

Business & Finance

I'd been approached by the corporation to get a overdue American Express statement. Issues do occur. Nevertheless, I'd voiced having a Ross Mcnab on 3 separate events and manufactured funds. I subsequently was approached by Sharon Strickland-rude-from the start. She explained Ross was dismissed since he wasn't performing his work and was allowing clients off the catch.inCORRECT!

I understand it's a difficult work, nevertheless, be good & professional. On 5/16/08 I had been again approached by her and produced preparations to get a cost. She stated it'd not undergo until 5/19/08 that was a Mon—not a problem. I again informed her to make use of exactly the same bank account—cash was there. She did not contact me until 5/23/08 to inform me the acct data I offered her was no-good. We established routing numbers and bill numbers. Nowadays, 5/29/08 she calls me and stated the bill number isn't any great & now I've to pay for by certified check. We again established the figures. She (I suppose) attempted to approach it also it wouldn't undergo. She was really unpleasant at this time. I requested to consult with a boss—and was handed to some " Marcony" (bad hearing abilities & rude), he explained I offered her an inappropriate bill # and desired to understand when to approach the cost. I told him I needed it prepared 5/19. He did confirm that she Sharon Strickland created the mistake in running. I questioned who had been likely to spend the curiosity going back 10 times he explained "you, obviously" truly. Really rude, they created the error, and that I spend the attention. Whoa. I'll continue this, ideally having a greater outcome the next time. I'm calling the BBB and other people I will.


Company: Total Credit Recovery USA Group, Inc
Country: USA
State: New York
City: Buffalo
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