FIA Card Services
Deliberate practice

Business & Finance

I had a 3% promo with Bank America so I paid down my equity loan @7% with 30k from this promo 3%. All was fine for the 1st few months than, I did not get a bill in march. I received a bill in April with new rate of 13% plus late fee. I called and had it fixed back to 3 %. Some months later the same thing happened and when I called they always tell me they sent it to the correct address and I should have received the bill? I never did, so I closed the card and paid off the balance of 20k. Recently my Dietech GM card wich I now know is also an FIA card services Co. Did the same thing on a 10k balance. Twice they did not send a bill so they can collect late fee and more inportant raise the interest rate. Is this a scam or do they practice this acyion with all high account balances. I closed that account this week too.

John


Company: FIA Card Services
Country: USA
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