Network Agenda.com
Unauthorized Charges

I bought GrantMaster products and apparently inadvertently purchased services from Network Agenda.com.

Though a shady practice in of itself, it is legal.

I went to the customer service email available on their website and pointed out the following things:

1) I received no written agreement from them authorizing the use of my associated bank card to pay for their services (a receipt or written notice is required by law).

2) By keeping a copy of the email I was sending them, the email was legal, written notice to cease and desist.

They responded within 15 minutes and will be crediting my account back tomorrow. That is more than I expected or asked for. At least they are willing to fix the problem. I hope this helps others who find themselves confronted with an unusual $9.95 charge to their bank accounts.

Company: Network Agenda.com
Country: USA

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