First National Bank of Marin
Late Fee Call Four Days Before Due Date Despite Overpaying

Business & Finance

This place is unbelievable - I've had my card for about a year now. And every time I've made a payment, I've paid more than due — sometimes even paying off my balance. And then, I get a call from a creditor 4 days prior to the bill being due. She tells me I can avoid the late fee if I pay on the phone right now - of course I was pissed. I told her they needed to monitor the computers a little better - and they probably shouldn't be calling on someone who is always paying them more than is due! And if she called one more time - whether it was late or not, I would cancel!

Well, Saturday morning bright and early the phone rang and it was them again. My bank showed the check as being cashed - but they didn't have it posted and they were calling to tell me it was late!
What a joke! This company claims to help people get their credit back on the right track and all they do is screw you over.

If I was asked if I would recommend them to anyone my answer would be hell no!!!

Pissed in Portland
Portland, Oregon


Company: First National Bank of Marin
Country: USA
State: Nationwide
Site: fnbmarin.com
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