GE Money Bank
Called in to phone pay day before exp. Deferred program and they did not process etc

Back in 2002 we made a purchase on our GE/Best Buy CC and qualifed for the deferred payment. For the year, I made payments every month against this and the "no Interest" program was close to expiring so I called in a check by phone for the principal balance. Well, they never processed this! I waited and called (and even got a letter that I had a zero balance). I finally sent another check through the mail. They have been after me for the initial interest and keep adding each month!

We were harrassed by a few different collection agencies through the years. We explained and explained. I had sent many letters to the company explaining "their" mistake... Even to corporate, certified! I have a large folder on this! They pretty much ignored my explanation!

Finally, we just ignored them, although our credit report has been effected now since 2003! We just received a summoms that we are being sued by "Arrow Financial" representing GE Money Bank! Did they not process it because they "wanted the deferred interest?"
I plan to counter sue. Any advice???

Company: GE Money Bank
Country: USA
State: Nationwide

  <     >