Wells Fargo
Treated like second class citizens

About 13 years ago, our bank was bought by Wells fargo. We decided to keep our account there since they have branches all over the country. We lived in arlington texas at the time. We moved to california, and once or twice had a bit of a problem with them because our account ORIGINATED in arlington. Things like keeping deposits until they could be sent all the way to the texas branch, THEN finally credited to our account-usually a week or so-sometimes longer. So eventually we got around that by using the deposit slips they have inside the bank, instead o the dreaded ones we get that have that awful texas routing number on them. So, after banking there for 13 years, my husband tries to go deposit 2 checks received from the sale of stock-cut from a brokerage house/bank. E-trade to be exact. Tho the people, manager were fairly polite-we weren't able to deposit them AND have use of the money for over 10 days. Understandable if its from a private party-but a BANK? A BROKERAGE house? And the reason they give, is this is drawn on an east coast bank-even tho the stupid check was cut in sacramento!!!

They got mouthy, too, and didn't or wouldn't understand why the brank written on our check was arlington texas. Yes, we used the deposit slips inside the bank-which we always do since they freak out otherwise.

We are tired of being treated like second class citizens for having a different branch name on our check! It's the SAME BANK! Looks like they would be thankful to keep our business.

We just opened up another checking account at a competitor today-so we will use them for some stuff. But having our check-DRAWN ON ANOTHER BANK-kept in their greedy hands for 10 days-they can use our money but we can't-after banking there for 13 years, is totally unprofessional-and so is there attitude about the checks with another branches name and address on them!!!

I'm very dissatisfied with wells fargo-oh, and they keep charging us a service charge, even tho we have direct deposit.

Company: Wells Fargo
Country: USA
State: CA, TX
City: CA

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