Total Mortgage Protection
Illegally took money out of my checking account

I subscribed to their life insurance lead service I paid for 3 weeks and never used the 3 weeks of service and was illegally charged another $350.00.

I paid $799.00 for a start up cost of $99.00 and for 3 weeks of their service. I NEVER USED their service. I was told by 3 different people that I would not be charged until all the appointments, training, and software was working and when I felt comfortable. That point never came and the 3 week period started the day I joined. As you can imagine there was no way I could have used their services starting on the very first day because I wasn't appointed with any companies nor did I have any of the training completed. And I was also still under contract with my previous employer... I made that clear before I paid the fee and I was told I would not be charged my 3 weeks until I was ready and I would have time to give my employer a two week notice. They said they needed the 799.00 up front to start on the paperwork and appointment process and again I would know when they started actually charging the weekly fee. Then two weeks ago tomorrow I get a notice from my bank about NSF fee's as they had took another 350.00 out of my account for week 4. I never even used the 1st 3 weeks. There is also a money back guarantee that I was promised with "conditions" but I didn't even get a chance to fall with-in their "money back guarantee guidelines" as I never used the system unless it was training Erik Marks specifically asked me to do.

In an e-mail April Wilder agreed that the 350.00 should not have came out and she was working on a refund... It has been 2 weeks and I still do not have any of my money back nor will they let me know what we are going to do about the 3 weeks of service I never used and was charged for. MOST important the illegal withdrawal of $350.00 caused 9 checks to come back NSF which is a charge of $31.00 per check! I have proof anything you need. I want the 799 the 350 and NSF charges of 279.

Company: Total Mortgage Protection
Country: USA
State: Florida
City: West Palm Beach
Address: 6685 Forest Hill Blvd., Suite 211
Phone: 8664143700

  <     >