Ocwen Loan Servicing
They don't update info on your credit. It looks like you're way behind. Tried to re-mortgage, couldn't because of it

Business & Finance

We fell behind on our mortgage because of medical reasons, I've been trying to catch up ever since. Even though I send them money every week and am mostly caught up, our credit summery is never currant. We'd like to refianance but when any new mortgage company reads this, it shows we haven't made a payment in months. It's never updated. (They don't want anyone to refianance.)

When you finally do get a human to talk to it's usually someone you can't understand, and I've been on hold for over 40 minutes at times then they kick you off to start over. I've talked to their "damage control" dept. Only to get an answer of "pay more each month to catch up". They refuse to defer a payment to help us, and continue to charge huge fees.

I asked about the new laws that have been passed to help people that have fallen behind, they did not even want to discuss it. Any e-mails take at least 5 days to hear back from. They also hold onto checks sent in the mail. It has taken 10 11 days for my check to clear, adding to the late charges. I'm sure this is done intentinally. How many people is this company ripping off like this? How can anything thing I do help to stop this?


Company: Ocwen Loan Servicing
Country: USA
State: Florida
City: Orlando
Address: PO Box 785055
Phone: 8007462936
  <     >  

RELATED COMPLAINTS

Asc
Ripoff added late charges to our mortgage payment when it was sent in time

Ocwen
Ocwen Abusive, demanding, arorogant, unfair collection process

Ocwen Loan Servicing
Charging $2,000 in late fees for being on a Forbearnce Plan

America's Servicing Company
America Servicing Company, holds checks for weeks in order to collect late charges, and makes harrassing calls for payment before pastdue date

Ocwen Federal Bank Fsb
Ocwen Loan Servicing Ocwen Held a Gun to My Head and I Gave Them My House

Ocwen Loan Servicing
Ocwen Loan Servicing abuses it's customers Ripoff

Litton Loan Servicing
Trying to foreclose on my house overpayments

Ocwen
Disorganized, no help, added fees

Select Portfolio Servicing Inc
They add other charges every month

Ocwen Finacial
Never signed a forebearane agreement or agreed to one. Charged me for $ to talk to someonre there