Capital First Benifits
Fraudulent Practices

I was contacted by this company in july reguarding membership. Their offer of a master card with a 2500.00 limit was explained to me by them as a way to rebuild my credit. I then asked specificly how long I had to review the package before I had to pay the additional fees of 99 dollars and 59 dollars. The costomer rep told me I had seven days to review the material before commiting. I asked this question 3 times during the course of our discussion. One month later still no package was recieved so I called the customer service number to inquire about the package. I was informed that another would be sent this was on the 21st of august.

Today on the 29th of august I recieved a notice from my bank stating that 159 dollars had been withdrawn by them without my consent. I called their customer service number and was told all of this was caused by the U.S. Mail. I then stated to them that I am a postal employee and I know for a fact that it only takes 3 days for first class mail to arrive at my home not over 4 weeks and I also informed them that they were using deceptive practices and that I wanted a refund.

I was then passed to two different people and finaly connected to an operator named Jessica her ID number is 095 I told her I wanted a refund she stated that I had to write a letter to them explaining my reason I also requsted that no other money be taken from my accout and my account be closed. After this phone call I contacted my bank and was informed that I was the third person to be ripped off that this representitive was aware of.

Robert
middletown, California

Company: Capital First Benifits
Country: USA
State: Florida
City: Miami
Address: 18495 South Dixie Highway Suite 228
Phone: 8668926018

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