Receivables Performance Management
Abusive Calls From 7AM to 11PM, Cursing at My Minor Children

RPM stared calling me three days before a cell phone bill from Sprint was paid in full. I have gotten nasty, abusive, foul language, and threatening phone calls from RPM for Sprint from 7AM to 11PM seven days a week. The reps that have contacted me from RPM are so nasty the they are cursing and threatening my minor children when they answer the phone.

I have requested an address from these people to send a C&D letter, they refuse to provide me with that information. I have requested them to send me something in the mail stating what I owe, again, they refuse. I have recorded phone conversations with these people because in my state, as long as one of the parties knows (myself) the phone conversation is being recorded, it will stand up in court.

I contacted Sprint about this situation and a supervisor told me the bill had been paid, it should not have been turned over to collectors, and even called RPM to tell them to stop calling me, RPM refuses. I have put up with this madness now for 13 days, and I have a feeling that this is only the beginning. Now, today, Sprint is recanting everything they have stated to me even though I have it recorded.

Company: Receivables Performance Management
Country: USA
State: Washington
City: Bothell
Address: 1930 220th St SE, Suite 101
Phone: 8662127408

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