ASC Americas Servicing Corporation - Wells Fargo Bank
Short Sale Stalled and Foreclosure Scheduled After Repeated Hang-ups

I am negotiating (or trying to) a short sale on my property in Virginia. I have an offer and need bank approval for this sale. I have called daily and have submitted paperwork by fax DAILY to ASC and they will not communicate with me. When I try to call, I am put on hold -last time was 50 minutes - and my realtor was on hold for 1 1/2 hours today trying to get a response from them. After holding, they transfer you and hang up. This has happened more than 5 times, which certainly can't be an accident! My property is scheduled for foreclosure on May 18th - 16 days from today! THEY ARE FORCING ME INTO FORECLOSURE. To process a short sale, the borrower has to be late (there goes your credit rating) and the MINUTE I was late (had to be to process the short sale) they sent it to an attorney for processing of a foreclosure. I asked many times for what fees I was charged for this and they still have not provided me that information nor will the attorney. At this point, it seems as if I will have to foreclose as they won't process the short sale. The ironic part is that they are my first morgator and would have been paid in full!

Company: ASC Americas Servicing Corporation - Wells Fargo Bank
Country: USA

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