Total Credit Recovery
Shady, misleading & rude behavio

I'm managing some monetary issues to get a household that's had some very difficult economic struggles & health issues. I approached TCR & requested they no further phone & frighten the household members & that I'd manage the discussions from below on out. I requested & obtained the underside line pay-off for a classic AMEX card TCR was gathering for. I told them precisely after I might have the resources open to spend them, they (lawyer & boss) ultimately decided to the total amount & day of the benefit. The person I handled was a guy called Kareem & he was really ethical on all my calls.

The issues started after I requested my helper to confirm the benefit quantity & get wiring directions since I had been likely to satisfy my dedication promptly. The total amount they informed her was 30% greater than what Kareem said. Then someone else called Gem began calling me & my helper informed her we'd handled Kareem & that I had been just likely to pay-what had formerly been decided to. She stated Kareem no further works for that organization & I should spend the higher amount not that which was the previously decided to quantity, then all a quick Kareem ties the phone call, my associate stocks with him that I had been just likely to pay-what was decided to therefore he decreased boost by 1/2 but nonetheless $400 within the contracted quantity.

I contact Kareem back & clarify which was not the offer, I've been honest, truthful & achieved all my obligations & he/TCR didn't recognize their end-of the discount & actually lied about him no further operating there. He explained he'd contact me back & he did so & decided to the initial benefit. Then your excessively rude behaviour starts. I acquire some man called Alex seriously the point & he continues to create me acutely furious by informing me he didn't believe me & I really could not insert the resources. He kept stating possibly get the telephone off audio or visit judge & spend 30% more.

Then he proceeded to frighten me by saying you have to be having a poor day-so simply call-back various other period after Iam in a much better feeling. Then he hung-up on me after I requested to talk to his boss, Sean Simpson. This type of person not just rude they're misleading & shady. I intend to contact AMEX & reveal this tale, I've connections on the board & aspire to have them dismissed off this consideration.

Company: Total Credit Recovery
Country: USA

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