Westlake Financial Services
Car repossessed after payment about thirty days late

We bought a used car and were financed through westlake financial Services I left a check with the dealer to mail to WFS on 02/27/07 payment due 03/06/07, thinking that the payment cleared no problem till april is due checked bank account statement check was return for nsf on 3/13/07 my bad. So on 04/06/07 I sent in the late payment by western union and on 4/20/07 next payday send aprils payment plus late fees, the next day 04/07/07 when I came home from work the car was being repo, and I said I made my payment but you know how theifts are they care about money.

I called the repo person at WFS and left a very angry message. Late monday she called us and spoke to my son-in-law who is also on the loan and she passed him on to someone else and then he passed the phone to me and the very rude and deceptive employee told me their policy is 30 days repo. They said the never had a current phone number to contact me then how did I get approved? Then named all the contacts of family and friends they contacted but when we asked our references they said no one from that company called them, no messages or nothing on their caller ID's. From WFS
Who is telling the employees of this company to lie to customers or is this how they make bonuses by using this tactic They have my down payment their first payment, they want me to pay for the repo that I will not shall not pay and said they cannot release the car back to me till I pay repo I said no way. No one repo's a vehicle after 30 days. This has to be some kind of scam and definitely a Rip Off. When they are prosecuted make sure each employee is also jailed and sued and Westlake Financial Services is terminated. Excuse my grammar and spelling

Company: Westlake Financial Services
Country: USA
State: California
City: Los Angeles
Address: 4751 Wilshire Blvd., Suite 100
Phone: 8006416700

  <     >