Compass Bank
Bad customer support

Business & Finance

I attempted to deposit a bank draft that I purchased in the Lender of Montreal in U.S. Resources. The draft was driven about the JP Morgan/Pursuit bank in Co. The financial institution explained it'd consider 11 times to clear. A couple of days later they explained it'd to visit Houston. About 14 days after I transferred the draft I acquired it in my mail-box, after I named the financial institution to discover that which was happening they stated " these were looking into it". I told them-not to bother when I was keeping it in my own hand. They appeared bewildered that I currently had the draft and might contact me back again to inform me what I ought to do. Later they named and explained that since it was over a specific amount it'd consider 6-8 months to clear. I told them next time I travel from Europe to Illinois I Will simply provide a large carrier of income rather than the protection of the bank draft taken care of in money. Along with this-they desired 100.00 plus another 100.00 due to Lender of America I suppose they farm-out this sort of function. Visited another lender and also the draft was removed in seven days. I did so contact the client criticism point however the woman I talked with might just provide me the amount to some other department supervisor, it has been 14 days today plus they never bothered to call-back. The moment my exceptional checks clear I'm going to be shutting that consideration. I just wish the Spainiards understand what they purchased LOL.


Company: Compass Bank
Country: USA
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