West Asset Management
Called me saying i owed money from an old credit card and told me the balance but it's stil the same after 2 payments

Business & Finance

Well guys, basically I got a call from West Asset Management about a month ago, and they told me I owed money on a credit card I had back in 2001 from Bank of America. Well anyways, this lady tried to get me to pay like 2 settlement offers and I told her I couldn't and she let me speak with her supervisor but I still couldn't.

Anyways, she insisted that I pay like at least $150.00 for right then and there and set up other dates to start pulling $413.00 out the next week and two more times, one in Feb. And one in March.

But the thing is, I let them pull the money out of my checking account from BB&T because I guess at the time I didn't know any better.

Anyways, so the first date that was set to pull the money out, I told the lady I'd call her to make sure it was in my account because I had to deposit my check and that it wouldn't show up until like on a Monday, but instead these people pulled it out on a friday morning and it went into an overdraft on my account.

So I call this lady back right? And I told her about the overdraft amount and she insisted on calling my bank to get the whole thing straight to where she asked if they could reimburse me, and we were all on 3-way and I heard her tell the bank that she'd fax them a letter or something.
But I never got a reimbursement.

One day I tried calling them, but I got the run around on the phone with like different people because I didn't know the exact number right off hand, and I got transferred a lot of times.

This one guy even told me that the people who were pulling money out of my account in Atlanta had been closed down or something, but minutes later I get transferred over to someone else who told me the people I needed to talk to are in Nevada or something, but I got a letter in the mail yesterday from them in Atlanta.
The funny thing is, the balance is still the same as before I started paying them off.

So do I need to call my bank and tell them not to let them pull money out of my account or just close my account completely and report this company?


Company: West Asset Management
Country: USA
State: Georgia
City: Atlanta
Address: PO Box 724498 Atlanta Ga
Phone: 8008055426
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