Capital 1st
Ripoff consumer fraud ripoff

I was contacted by this company last month (May) and was offered the possibility of getting a Mastercard with a $2500 credit limit, with no security payment to be made. I was told I would have a 7 day free trial period at which time I could cancel out at any time, and would be charged a one time fee of $19.95, and $59.95 and an annual fee of $99. So I said yes.

First of all, when I got their "brochure" it was 10 days later and of course the 7 day "free trial" never occurred. To this day, June 26th, I have never received their mastercard. 7 days after they called me, my account was debited $19.95,59.95 and a few days later $99.00. To my surprise, yesterday, June 25th, another draft of $99 was debited from my account!

I called them today to find out what their scheme was all about and was told that they could not have debited a round sum of $99 because their fee was $99.95. I told them I had bank proof of their debit and that I had never received their card in the first place. They said they would immediately send me another package which could take anywhere from 2-4 weeks! I asked them what they were going to do about the second debit of $99.00 and they said that I could claim a refund by sending in proof from my bank that my account was debited twice to the address in Miami and that if it turned out that they had drafted that amount twice, I would be getting a refund which would then take about 2 weeks!

I asked them to give me the name and contact number of their CEO and I was told that they couldn't give it to me because they were the ones processing all the requests and that if they had a number to give me, I would be getting the same answer! So, I told them that I would be taking this matter to the District Attorney's office.

Veronica
Goleta, California

Company: Capital 1st
Country: USA
State: Florida
City: Miami
Address: 18495 S. Dixie Highway, Suite 228
Phone: 8668926018

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