Vanderbilt Mortgage & Finance, Oakwood Acceptance Corp., Clayton.net, Clayton Homes
No copy of contract or title, requests ignored, insurance charged twice

All you hardworking folks please read for your benefit!
1996 Southern Lifestyle Homes, sold doublewide to William before we married in 1997, signing on loan application; but received only sales transfer carbon with figures not correct and wasn't signed by officer of business. Bill never received a copy of contract nor title which was applied for by business but not showing title owner of William nor lien holder. Bill was ill and on death bed in 1998. I took over finances and paperwork and found all recently when received very unkind letter of foreclosure because ill husband fell behind—had to go self-employed after illness which took all our time to try getting on feet with some folks paying when they felt like it.

I requested copy of mortgage and pay-off amount three times, through Vanderbilt Mortgage and Finance/Clayton.net using the "contact us" on their website—vmf.com Received no copy nor pay-off. Faxed copy to them using Fax: 1-865-380-3750 on website. Received no reply... Faxed: 1-336-232-7706 at top of the letter sent to us... My printer showed it was Oakwood fax—still no reply.

I went on Clayton Homes and saw Mortgage Calculator... It showed that the home is covered in the monthly payment&Our copy of sales transaction showed insurance was included! Yet, Vanderbilt asked us to either get our own insurance (when they were assigned to our account) or they would put extremely high insurance on it and charge us. We put our own insurance on our home.

Now, think about it&doesn't that sound like if it is charged to us through the monthly payment and we had to get our own insurance... That if anything had happened to our home, that Vanderbilt and Oakwood would collect on the two policies? It sure looks like it from what figures I do have since Oakwood? Or Vanderbilt? Would be lien holders through the monthly payment... And they would be lien holders on the policy we hold to cover our doublewide.

Yes, I am upset... No copy of contract, no copy of title and they would get double payment if something happened to our home. Ladies and/or gentlemen (I am sure most of you are in the same boat because of how others take advantage of our efforts) please read all paperwork whether home, car, or other major purchase before signing... Take your time. My husband was ill... Still not feeling the best.

I truly feel the companies in my "rip-off" report need to be extensively investigated&all of them. Saying nothing about all the harassment we have endured!

May God's Blessings Be Upon All Trying To Make a Decent Living!

Company: Vanderbilt Mortgage & Finance, Oakwood Acceptance Corp., Clayton.net, Clayton Homes
Country: USA
State: Tennessee
City: Maryville
Address: 500 Alcoa Trail
Phone: 8009707250

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