Bank One, Chase Bank, JP Morgan Chase
Mail Theft Account Closure Delayed, NSF Fees Led to $1200 Payment

In June my husband and I received a letter from our local police department along with some returned mail informing us that mail had been stolen and some items are being kept for evidence.

I went to my branch and said I wanted to close the account due to compromise of accounts. I pulled out funds and cancelled direct deposit of payroll. I started to incur NSF charges so I called the branch dropped off copies of the letter and said I asked to cancel the account over a week ago and I had cancelled AOL account.

I was being charged 30.00 for a 6.00 AOL charge I could not get them to stop. I paid cash to vendor I had written checks to for repayment explaining and they were understanding. I ended up having to pay Bank One 1200.00 and they said they were closing my account for NSF! I said that if they had performed this over 3 months ago I would not have this problem. Bank One, Chase and JP Morgan do not care about Customer Service!

Company: Bank One, Chase Bank, JP Morgan Chase
Country: USA
State: Michigan
City: Burton
Address: Davison Road

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