MBNA America Bank
Jumped the gun charging higher interest then took money by fraud, then didn't deliver on what i was told

I've been a mbna customer since 1999. I made every payment on or ahead of time. Paid at least what they ask for and a lot of times more. Consolidated loan in 2002 at 9.9 fixed. They moved to 12.49% in 12 for no reason. 1 to 12.74%. 2 to 12.99%. 4 to 13.24%. 5 to 20.49%.

They had ran a credit report and found we had $80,000.00 on revolving credit. They didn't bother to check that out. They seen a way to jump up the interest rate, again. Had they bothered, they'd have found that i'd remade my home loan to get a fixed rate, and somehow showed up like a revolving credit type loan.

Everyone else checked it out and left their rates the same. I thought a fixed 9.9% loan meant that as long as all payments were met and on time it wouldn't change. For 6 months after they went up to 20.49% they have told one lie after another. They even got me to send them $739.00 and they were going to set me up to pay out the loan with no more interest (0%) for 5 years (60 months). They got the check 8/31. I never was called and i couldn't get through to the ones that promised it.

They even told me they could consolidate some other bills and i'd have lower payments and interest. It was suppose to be a done deal. (now the arbitrators are getting involved). When the may statement came in it floored me. That's when i reall realized the higher rates, and that they had been getting higher for no reason at all. I quit paying until they rectified it.

In august i thought the 60 month deal was good so i sent them the $739.00. I sent no more since. Now the arbitrators want me to fill out things that are well over 1000 times in the claimants favor. They give you 30 days to prove something that is hard to prove without a paper trail.By filling it out or making any other payments i feel i would be playing into the 1000 to 1 odds in theie favor.

I'm a 53 year old female that works 60 hours everyweek (6 days). I drive nearly one hour each w. Ay. I am still paying all my bills, except mbna, despite my husbands injuries and health. That shows i do what i agree to do, but refuse to pay more than i agreed to.

Company: MBNA America Bank
Country: USA
State: Illinois
City: Wood Dale
Address: 700 Wood Dale Rd
Phone: 8888005160

  <     >