First Convenience Bank
Nothing but a hassle ripoff

I would like to say that since I have opened this account, it has been nothing but one been headache.

First of all, having to pay for the debit/mastercard to me is absolutely ridiculous. On top of that, I never received my card and accumulated multiple atm fees. It took me 4 attempts of going into the bank to finally get the mastercard in the mail and I was double charged for the set up fee. (Though it was refunded-again with the headache)

Then this whole thing with holding pending debits and then charging over draft fee as if the money was not there. You have to watch it close or you will be eating fee after fee.

Here is the breakdown, if I have $10 pending and then you post it. That $10 is there. It is a scam to get money if you ask me.

Take today, I had. 14 once the two debits posted-and pending debit for 1.00 and a deposit of 720.00. They posted my two debits and then my deposit. So with the 1.00 with holding. I am now paying 33.00. A little convenient if you ask me. This is an ongoing problem with this bank.

However nice and helpful the customer service might be, it is not solving this problem. It is completly impossible to speak with a manager or resolve this issue.

Though some might disagree and say that it is my own fault. You might be right. However, to me it is bad business. And in the business I work in, if we had business practice this way, we would be shutting the doors.

We work as hard as we can to eliminate fees that are not just. And yes, you have to make money somewhere. I completly understand that, but ripping people off to me is not understandable.

Company: First Convenience Bank
Country: USA
State: Texas
City: Fort Worth
Phone: 8172442458
Site: www.1stcsb.com

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