Ocwen Loan Servicing
Ripoff, payments not posted to account, ever changing payment amounts, sent to foreclosure even when payments were made, conflicting information from everyone you speak to

Ocwen claims I have missed payments over a 2 year period, however I was being deducted from my account biweekly for the payments, when I asked for a payment history the dates were incorrect for the payments made. They placed me on a forbearance plan that I could not afford, then agreed to lower the payments only to my knowledge 3 months later they did not note that anywhere and therefore I was removed from the plan. Even though I had made payments and exceeding the amounts due by more that $500. Some payments were not even posted to my account they placed them in a Suspense account and some were applied to other fees, not to my actual payments. Therefore in their world I am not behind on my payments even though I have made them. I called for two weeks in a row to make a payment by phone and no one would accept my payments, when I finally talked with someone that spoke English she explained that I needed to sign new forbearance papers. This person and one other there, worked in the United States and apologized for all the problems that I was having but explained to me that Ocwen was not treating it's customers correctly. Now I have been sent to foreclosure even though I am making the payments and I will also have legal fees attached to my account because of their inaccuracy. The nightmare is much more in depth than I can type here, I would never deal with the company again. I did not choose them to start with, Delta Funding sold my loan to this company and that is when the nightmares began and they have continued for 2 1/2 years! Someone needs to stop these people from treating customers in this way. The company needs to be shut down and all records need to be reviewed, I am sure that there are many people out there that have been treated equally as bad as I have and they don't know what to do for help, just as I don't know where to turn to. Please someone stop them!

Company: Ocwen Loan Servicing
Country: USA
State: Florida
City: West Palm Beach
Address: PO BOx 24737
Phone: 8007462936

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