Ocwen
Missing payments

In February we re-financed our home through New Century Mortgage. Our loan was with them for two months, we made two payments to them and then our loan was sold to Ocwen.

Somehow, when Ocwen took over the loan, we were two payments short. We could get no information from Ocwen. We fought with them for over a year and finally filed for Chapter 13 bankruptcy so they could not take our home.

In 1996 someone stole my husband's social security number and racked up hundreds of thousands of dollars in bad debt. (We had perfect credit before this. And, at the current time our only debt is our mortgage.) We became aware of the fraud in 1998 and have been fighting it ever since.

Simply re-financing was not an option for us due to the erroneous items on our credit reports. Working with Ocwen was virtually impossible.

Every time I called I was routed directly to the voice mail of Jasmine Gomez. On the rare occassion I did talk to someone, the information I was given was so far off from reality it wasn't funny.

I've read all the reports and things that have happened to everyone else in similar situations. The pattern has been established. How can we stop this? What do we do? Is there anything at all we can do? Are we at the mercy of Ocwen to pay what they "say" we owe with out any documentation? They realize most of us are not in positions to outright sue them.

So, anyone... Please... What can be done now?

Thanks, Kim in La Luz New Mexico

Company: Ocwen
Country: USA
State: Florida
City: Orlando
Address: Ingenuity Drive

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