Select Portfolio Servicing
Ripoff, misleading, uninformative

SPS acquired our mortgage and the nightmare began. To make a long story shorter...

On December 26
My husband was laid off. I called the mortgage company to let them know that I will pay as I can.

The noted the account and told me to keep in touch and let them know. I paid what I could and on March 8, we received a Demand letter from Nationscredit Financial Services Corp. (AKA Select Portfolio Servicing) As of the date of this letter, your loan is due for 1-1-02. The total Amount due as of the date of this letter is $2114.25. My payments were less than $800.00 / month and late fees only totalled $39.45 - not $2114.25 does this make! Calling them after that did no good - I got plenty of voice mails - no people.

We consulted a Bankruptcy attorney who advised us we'd be better to file Chapt 7 and give up the house. We chose to file a Chapt 13 and keep the house! BIG MISTAKE.

In June We noticed that on our statement, our payments was applied wrong. I called and spoke with Tonya who stated she will fill out a form and Send to cashering dept to apply payments correctly.

Our Attorney notified us that SPS were stating that we were 2 months behind. I sent the attorney all our cancelled checks for the past 24 mos. We were in fact caught up.

We started sending payment overnight with return receipts. Still our payments were being applied 2,3 and sometimes 4 months off!

Then as the attorney is working on all of this, in January we noticed that SPS has stepped in and paid our property taxes from 2003 and all of 2004! They even paid what we had wrapped up in the bankruptcy we had filed. All $3700! So the taxes got paid twice and now SPS wants interest on that. SPS says that they paid $6833. And that's what we owe them.

WRONG.in April We noticed that our mortgage statement is showing Interest on Advanced assessment fees and F/C BPO fees. The Interest on advanced assessment fees are being charged to us weekly since January to the tune of between $60./ mo and $110 / mo. They send someone out to take pictures of my house every 3 mos to the tune of $85.00 each time.

Our attorney is still working on this, but in the meantime they have now reported to our credit 5 mos past due! Our chances of re-establishing our credit is shot.

We will have to turn this over to a chapter 7 very soon and give up the house because we just found that SPS is taking our payments and applying them to the "fees" they say we owe and that shows us 5 mos behind on payments. This company needs to be shut down and I don't understand how it can possibly get away with all of the fraud.

Company: Select Portfolio Servicing
Country: USA
State: Utah
City: Salt Lake City
Address: 3815 South West Temple
Phone: 8009342121

  <     >