Capital One
Charged Two Late Fees After Website and Phone Payment Problems

Business & Finance

This is the worst card ever, I have been charged 2 times for late fees. This is how they scam you, first time I could not get on the site to pay my bill (I have online pay) if you call to make a payment over the phone it is a 10 dollar fee. The second time they e-mailed my online bill the same day it was due, also it was sent after the time limit to have it posted that day. When I call they say it is not their policy to waive fees, so twice I have been hit with 29 dollar late fees. This is the biggest scam I have ever dealt with.


Company: Capital One
Country: USA
Site: capitalone.com
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