Vanderbilt Mortgage
Refinance Refused Over Old Oakwood Loan, Relatives Called About Debt

Their customer service reps are rude and uncaring. My wife lost her job due to illness we called Vanderbilt and tried to get our mortgage refinanced, they told me they did not work with anyone who had an old oakwood loan. And now we are having a problem paying the mortgage. I am also a disabled person but I am trying to go back to work these people do not care about anyone.

When my wife became ill and was declared disabled i called these people to get help with refinancing our home. They proceeded to tell me that they did not work with anyone that had a loan with Oakwood. In other words we were own our own. We are now 30 days down and they are calling me and my relatives thearting us with foreclosure. They do dot choose to call me and talk to me they call my relatives and embarrasses me. I am tired of these rude and insensitive people. I would advise anyone to stay away from these people.

Company: Vanderbilt Mortgage
Country: USA
State: Tennessee
City: Knoxville
Address: P.O. Box 59087

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