Aflac
Aflac cancer claim denied - Critical Illness claim

Aflac insurance does not do what they say they will. I was informed in November that Aflac was waiving all pre-existing conditions if I signed up at that time. I was being seen by a cancer doctor at the time and informed the sales reps of this and was encouraged to purchase it. I was diagnosed in January and filed my claim in May but was denied because they said there was no evidence to support a malignant condition. I appealed and was denied again because of pre-existing conditions. I called my company rep and was informed I was mis informed but she would work on filing another claim if I sent her all the paperwork. I did this back in November and as of March 18th no appeal has been made. I even sent them 2 letter from individual present when I was told Aflac was going to waive the pre-existing condition clause. I would not recomment Aflac to anyone.

Company: Aflac
Country: USA

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