US Bank
Tips for Getting Pending Debit Overdraft Fees Reversed

A little help for those of you out there (I have seen a lot of reports on this issue).

US Bank has the policy that they WILL charge you overdraft fee if you have pending debit card transactions out there and they drop your available balance to a negative number, even if your actual balance is still positive. This is a not only a poor accounting practice but it is also fraudulent.

Those pending transactions out there are just like checks that you have sent to creditors/debtors and have not paid yet (only US Bank knows about debit transactions because they are electronic). They are making you pay overdraft fees (or short term loan fees if you ask them) on money that has not even left your account yet, it will just leave the account in the future. The bank still has your money. Explain this simply and politely to the customer service people when you call and they will no doubt overturn those overdraft fees. I went through this personally about 2 years ago when I was living somewhat paycheck to paycheck and I had about 12 of these fees reversed.

Do not expect an apology. Any admission of the fact that they are doing something wrong will severely jeopardize their money making schemes. They will tell you that they are reversing the charges as a one time favor. Favor huh? If one of the customer service people blows you off, tell them put you through to their supervisor or keep calling until you will find someone that will do you this... Favor. It works, trust me. Work your way up the customer service food chain and you will not be disappointed. It seems like a lot of time but my time was worth $32, $64 or even more; isn't yours???

Company: US Bank
Country: USA
State: Minnesota
City: Minneapolis
Address: 800 Nicollet Mall

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