JP Morgan Chase Mastercard
Payment Due Dates Changed Monthly, Late Fee and Default APR Applied

1) Changing payment due dates. My payment due date has been changing monthly. In October, it was the 16th, November it was the 15th, and now December's due date is the 14th. Could this done with the intention of confusing customers into making their payments late so Chase can hit them with a ridiculous $35 late fee and a default account annual percentage rate?

2) Default account annual percentage rate. I am appalled that my interest rate was increased 9% because my payment was less then five days late. Isn't five days a little premature to label an account in default?

3) Determination of finance charges. My finance charge is calculated using the default annual percentage rate The finance charge was calculated retroactively

4) Application of Over the Limit Fees. Because I was charged $35 late fee my account was considered over the limit, don't you consider this practice extremely punitive?

Company: JP Morgan Chase Mastercard
Country: USA
State: Delaware
City: Wilmington
Address: P.O. Box 15919
Phone: 8003340601

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