Usafis
Unauthorized charges and with different amount

At 7/1 i started an application for US green card on USAFIS site and i stopped when i found that i should pay fees for this application, 20 minutes latter i received a call phone from one of USAFIS agents asking me personal questions and completeing the regitration and my profile met the standards and she needs my CC number to complete the registration and there's no charging right now and the charging will be only $171 and they will not charge my card till i authorize the deduction, so i accepted that and as i gave them the CC # i received a message from CIB (my bank) that they charged me for $ 971, i told the agent at once that i didn't authorize to make charging and the fees you told me is only $ 171 not $ 971 and i want USAFIS to refund my money back and i don't want any service from USAFIS

Summary:

The agent said the fees is only $ 191 and it's not in the registration phase and she will ask my authorization before charging it on my account and they charged right now with different amount ($ 971)

And as USAFIS didn't provide me with the required service yet as the registration for Diversity Lottery Visa is closed right now i want to cancel this transaction and USAFIS refund my money back

Full name: Mahmoud Abd Elfattah Amrousy

Address: 58 Tereet Elzomor st. - Giza - Egypt

Email: MahmoudAmrosy@yahoo.com

Phone Number: 002 01008146230

Costumer ID.

Application #: 145841863

Amount paid: $971

Transaction date: 7/1

Trans. Time: 14:36

Company: Usafis
Country: USA

  <     >