Capital One Credit
2.99% balance transfer rate became 9.99% after transfer
- 11-13-2004
- 10
Accepted offer for 2.99% CREDIT CARD balance transfer rate FOR LIFE - CapitalOne transferred the balance, THEN disclosed that the rate would ACTUALLY be 9.99% for life, higher than we were paying on the last card! I called immediately, and they refused to lower the rate OR undo the transfer. Our credit rating is exceptionally high - in the 700s - and they had NO valid reason for nearly tripling the rate! Worst of all, they disclosed the high rate AFTER the fact! I held for twenty minutes, talked to a supervisor AND "manager", to no avail.
Don't be fooled like we were!
Company: Capital One Credit
Country: USA
State: Virginia
City: Richmond
Address: PO Box 85090
Phone: 8007084644