Massage Envy
Failed to meet service commitment
- 06-04-2011
- 12
I purchased a-6 club therapy bundle having a 6-month interval in Nov like a christmas present. Because the remedies wouldn't be properly used till after christmas, ie January I requested for verification the 6-month interval begin in January and notwhen I had been purchasing the bundle. The sales team in the table established it was the situation. Nevertheless come Might Massage Envy, declined to recognize this January commitment. We're robbed out-of 2 massage therapies. I discover that Massage jealousy are far more thinking about service updates and service agreement extensions than in customer support.
Company: Massage Envy
Country: USA
State: Texas
City: Plano