Ulta
Face burns

I went to Ulta Salon in Macon, Georgia on mother's day for eyebrow waxing since I had a very important week ahead with my son's graduation and celebrations. I came out of the place with second degree burns. I called the store and let the manager know. I even sent them pictures of my scarred face. Ms. Joseph from Gallagher Bassett called to take more information on the claim. She called me back today and said there was no negligence and offered to return the $20.00 they charged. That is the last time I will go to them. I feel consumers need to be protected against stuff like this.

Company: Ulta
Country: USA

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