Massage Envy
Nail marking on my neck

I obtained a massage on March 26 in the Aventura, California area of massage envy. I repeatedly experienced damaging on my throat and requested the hostess to get rid of her bands. She mentioned that she didn't have any bands on. I again informed her that anything was damaging and he or she responded that perhaps I had been not used-to obtaining a strong massage. I frequently obtain deep-tissue massages at my Massage Envy area in California. Upon making the service, I reported towards the top desk team and also the response I acquired was "we shall notice this inside your document." Three nights later while on the sail towards the Bahamas, I observed damage scars privately of my throat. I named the service to protest on Friday, March 29th and that I was informed "all grievances need to be aimed to the corporate workplace." After I named the organization workplace, I had been aimed many time for you to the voicemail of the lady, who never delivered my calls, after I quit many communications. It's today May 13th. I never received any follow up to my criticism.

Company: Massage Envy
Country: USA
State: Florida
City: Aventura

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