Acai Berry Detox
Unauthorized charges

I am so thankful to come across this complaint page! Unfortunately, I was suckered too and am in the same phone battle as some of the other people here on the complaint page. About 2 months, I too seen the same "14 day free trial" ad for Acai Berry Detox. I agree, that is certainly not enough time to evalute the pill. Especially since it is not an F.D.A. Product. I got this offer off of a page that "seemed" to be on a Rachel Ray page. Well, I signed up for what I had read to say, 14 day free trial and afterwards $39.95 a/month. I usually don't fall for these sord of schemes, but it just felt right. Immediately afterwards I started to recieve an unknown call (area code from Texas) for about a week.in my house people don't usually answer calls from unknown #'s, we just let the machine get it. They would never leave a message, so one day my mother decided to answer & it was an indian man calling to verify my order of the Acai Berry. She did the right thing and told them I DID NOT want it and to please cancel it. I knew right after I ordered it, that it may not have been wise. Especially when the company I ordered from was suppossed to be in Hollywood Florida. Well, I had thought I was in the clear, until almost two weeks later, a bottle and pamphlet showed up at my door! I immediately began phoning the number on the pamphlet 866-949-0138 to NO avail. I tried calling and calling w/no answer. THEN, (nearly a month later) this Tuesday the 25th, I go to look at my balance on my debit card and have a $14.00 balance! This company had taken four different payments from my card! The charges were $79.95, $2.17. 53, and $1.25. I couldn't believe it. The company name was suspicious and unclear, EMP SERV 800-449-7102 with a phone number unlike the one that had called me AND unlike the one on the pamphlet! After hours of trying, I reached an indian man on the phone who would not tell me the companys name or why the charge occured. He put me on hold for over a half hour before I lost my patience and now I can't get ahold of them at all. I am trying to fight it, but my credit card company wants to wait 5 days to see if they'll honering me in cancelling it. After reading this I'm not very confident. Otherwise, I will have to wait 30-45 days to dispute this. I'm so frustrated by this, but am very thankful to hear I'm not alone. I certainly learned my lesson! Good Luck everyone!

Company: Acai Berry Detox
Country: USA
State: Indiana
City: Huntington

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