Walmart/Smartstyle Hair salon
Kind but incompetent service

Nowadays, 25 April I visited Smartstyleis Wetumpka area to come back or trade some items bought by my uncle for me personally. After viewing the bill, and delivering me aside the evening before upon coming actually 2 units after final period, I had been informed that no reimbursement was feasible, and so I agreed to trade the things to get a higher quantity AND spend the variation in money. Thew stylist decided, as well as helped me to find items right for my hair. After looking through the salon for almost half an hour, another stylist chose to consider another take a look at my bill and just subsequently explained they were neither in a position to trade or reimbursement the things given that they were bought on the charge card.

The stylist appreciated my uncle arriving for that unique purchase, as well as appreciated that my relative described the products were for me personally (her relative residing in India), which both she and that I were only around for some times for the grandma's memorial. The stylist actually named my grandma's title. I'm really fortunate at how close-knit this neighborhood is woven. Nevertheless, two designers had the chance to describe in my experience that no reimbursement or trade was allowed, both having looked over the initial bill. They apologized profusely and described repeatedly the particular procedure for trades and returns; their repetitiveness lost a lot more of my period and just fostered further disappointment on my component, making me less likely to patronize your shops. Curiously, my grandma reported recently the same stylist, in the same Wetumpka area, were not able to replicate exactly the same haircut that she'd once been provided earlier, and thus she, also, never delivered towards the shop. Provided the choice to-order, return and trade items compete the Web, this bad customer support offers further motivation to boycott your shops and motivate others to complete exactly the same. Person to person is gold below.

Company: Walmart/Smartstyle Hair salon
Country: USA
State: Alabama
City: Wetumpka
Site: smartstyle.com

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