SmartStyle
Horrible Haircut and Horrible Customer Service

I'd really heavy split hair which was about half-way down my back. I went into Smartstyle to get a cut and informed the woman I needed about 3" off while maintaining my levels. Anything was going good until she got towards the component around my experience. She questioned basically needed a face-frame and so I stated yes however in LENGTHY levels. She reduce my after dark neck length hair to chin-length. The harm was completed so she did another aspect to complement. She showed me the rear and stated how she would repair it. She reduce anything but I am unsure what since she was in a dreadful rush. The moment she was completed she questioned basically desired to place my hair in a ponytail and that I did so since I can not remain my hair that brief. After I got home I applied my hair straightening iron on my hair and was terrified! She quit my hair using what appears like a frank having a mullet within the back! As well as the levels within the frank aren't actually actually whatsoever. I returned 24 hours later to possess them repair it but my terrible stylist wasnt there so that they declined to accomplish something. I had been steamed so when I returned house I named there customer support quantity at 1 800-737-3535. The woman I talked to stated my haircut cost might instantly returned and also the region boss could be informed of the rejection to repair the issue. Additionally while I had been receiving my haircut among the additional rude stylist was speaking with her friend about my 2-year old child and creating rude remarks about her hair and just how she'd escape with being truly a much more suggest to clients if she might. I'll NEVER return to another Smartstyle Salon ACTUALLY!

Company: SmartStyle
Country: USA
State: Texas
City: Lake Jackson

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