FWM Laboratories
Fraudulent Charges

I ordered a free sample. Two weeks later, this company fraudulently charged my debit account in the amount of of $87.13 TWICE. I called the toll free number and was put on hold for 16 minutes. Once my call was finally answered, I was informed that I had 14 days to cancel my order (I was sure the website said 30 days) and since I didn't do so, the fees were processed. I was then told my request for refund would be answered by the appropriate department via email.

Company: FWM Laboratories
Country: USA

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