Swatch Group
Poor customer service

Swatch Group - www.swatchgroup.com

I bought a Tissot watch and the crown fell out. Since the watch was still under warranty it was fixed free of charge. I'm complaining because they took 6 months to repair my watch. I was learned that this is not untypical for the Swatch Group. Had I known this, I never would have purchased the watch. Tissot is owned by the Swatch Group. I have included a list of brands owned by that group. This email is not meant to speak to the quality of the watch, but the quality of the company taking your money.

Brequet

Leon Hatot

Union

Hamilton

Flick Flack

BlancPain

Omega

Balmain

Certina

Endura

Glasshutte

Rado

CK Calvin Klien

Mido

Jaquet Droz

Longines

Tissot

Swatch

Company: Swatch Group
Country: USA

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