Castaway
Poor service!

I have contacted Trilogy Pools because that is the type of pool I have to find out how to winterize a fiberglass pool. Of course Bill this areas sales rep will not return my calls. He hasn't for several months. I called Trilogy back and spoke with the operator and she transfered me to one of the owners who never returned my call. I called again and spoke to the operator who took my info and said she would speak to someone who could help me. I called again yesterday and left a message for the person who handles customer service in our area. I still have not heard back from them. I hope they don't turn out to be a little "castaway". I will be filing a complaint on this great website about Trilogy. God bless this website and all of you who communicate. We must stick together and stay in touch. I have file a law suit against Castaway and am waiting for the judiciary system to help. The attorney general called me back again to put together a final settlement that hopefully castaway would agree to pay me. I'm not holding my breath. I'm just hoping the judiciary system work... Thanks to all of you for sharing your information.

Company: Castaway
Country: USA

  <     >