VCA Animal Hospital
Fraud

VCA provides clients a discount card which states "panel your dog for 9 times and obtain the 10th at no cost.

At VCA Animal Clinic in Clearwater, FL. I boarded my dog for 9 times. After I requested to truly have the discount card confirmed for that 9 times, I had been informed they depend each boarding remain as you evening. Only evening was confirmed. This contradicts what's mentioned about the card and comprises false advertising.

Additional difficulties with VCA Beach Bay, Clearwater, FL:

1. Unwillingness to report medical examinations onto dog's health records. It had been essential to need and demand and also the vet was really uncooperative, the examination under consideration was their prerequisite for boarding. Clearly, it's not documented, it may be needed again by them without reference to it on health records.

2. Non-disclosed additional costs for providers not requested for put into final statement. When asked why additional solutions were done, the clear answer was, it is a bundle. I asked for nail-cutting. I had been informed my kitten was handed a bathtub etc. Since when would you wash cats. They ought to have educated me when I requested for fingernails trimmed, I'd be billed to get a bundle grooming system. I'd not need plumped for that.

3. No boarding choices, while additional VCA do have options for cats, just the priciest choice can be obtained. Boarding was about 30% more costly than additional VCAis employed.

Company: VCA Animal Hospital
Country: USA

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