Banfield / Pet Hospital
Dissatisfied with service

Re: Pet Hospital

Our puppy’s title is “Samson”. I'd visited your Stapleton Workplace. I had been told then, “Samson”. We'd be signed up for the dog strategy. After, talking to work supervisor she mentioned, because “Samson” was within the six months, he'd be handled as a grownup. Nevertheless, it was not mentioned in my experience within our discussion.

Since, I'm not able to carry “Samson” precisely. I'd required to possess my strategy used in another clinic that will be deeper for my entry. I'm being, directed from the workplace supervisor Melissa in the Glendale Workplace I'd need to begin the dog strategy once again. Today, Samson, is a year-old in under 14 days. I'd attempted to describe, the problem of my driving long-distances with my dog. I presently, have MS which allows me to use equipment. Personally I think I ought to have the ability to move the plan to any Banfield Service and never have to restart a brand new strategy.

I've approached the Greater Business Office, and also the Attorney Generals Consumer Department. I'd prefer to proceed my arrange for my dog. Nevertheless, personally I think it'd not gain me.

Thanks, for the time and thought.

Really,

Wanda E. Roberts.

Company: Banfield / Pet Hospital
Country: USA

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