Complaint / review text:
Susan Cordogan and Big City Bride made our wedding story wedding-sorry. Simply horrible! From start to finish Susan Cordogan was a nightmare. Unorganized and worse, sneaky, she booked another wedding on my day a month after I booked with her (after she specifically told me she didn't). Even her mom, a nice Indiana lady, told a guest at my wedding 'my daughter spread herself too thin'. We went way over budget; she was MIA 80% of the time. I had to start all communication with her. Always had to talk about her life for her to respond to any of my questions.
Susan Cordogan loves plastic surgery, which is her business, but then FOUR DAYS before my wedding that she wouldn't be there because.... she had plastic surgery. ARE YOU KIDDING ME?! A bride is beyond stressed and you should really let them know of any surprises as early as possible, but Susan Cordogan waited until the very last minute. Infuriating, to say the least! She doesn't ever know what she's talking about. Always late and so much drama, she should not be in this business! I should've fired her when I had the chance, but at least now maybe I can stop another bride from her trauma. Do not hire her!!!! Ps- most of the 5 star reviews on her yelp pages aren't real brides. She's just trying to overcompensate for the terrible reviews that she gets... like mine!