Contents of my complaint directed to Time-Warner: Complaint regarding BILLING INCOMPETENCE: I stopped Local Broadcast on 1/12. The 1/18 billing included a full month charge for Local and I paid it figuring I'd receive credit for the overpayment for the 2/18 period. WRONG! The 2/18 bill not only did ...
Time Warner Cable with held information from me and my family. I homeschool my boys and I need the internate service so my boys can go to class and do there work. Time warner Cable company. Charge us for a different ammount. Then what they had offer. The offer was for &38.00 a month. But they ...
In the first half of 2011 I switched my internet over to Time Warner cable and was promised a $50.00 gift card. I filled out forms and sent a copy of my phone bill plus went online to fill out a form. That was over 8 months ago. Still no gift card. After a few months I called the salesman who had ...
I had to close my account with Time Warner because I moved. The timing was such that I returned their equipment on the same day that they automatically debited my checking account for the amount of the monthly bill. Not a problem as they readily agreed that I was owed a refund of approximately ...
The end of Dec on the 26th of the month I believe, I called Time Warner to ask about their package deals. I was given some information on a deal that included cable, phone and Internet services. The price was good but wanted time to think it over. I called back the next day to set up services. My ...
Dont believe anything that TWC promises, and especially not their so-called "$100 reward cards". Six months after switching to TWC, and despite a complaint I filed with the BBB, I still haven't received anything. TWC stated to the BBB that they would send the $100 reward cards beginning ...