Before you buy from OPTICSFAST.com please read the emails I received from BECKY simply asking for a return call to discuss a $700 order. This company has poor customer service. These are the actual replies I received: Email 1 “I am too swamped to make calls. I gave you a discount. I am not here to ...
Lost sunglasses, sent them in for repair and never got them back. Called numerous times and they cannot find my glasses. They continue to tell me they r looking for them. I asked for my glasses to be returned and still nothing. They have had them for 4 months and no reply. ...
I sent my sunglasses away to them for repair paid for shipping both ways and for the repaid following estimate. They returned sunglasses to me without completing repairs and will not issue refund. ...
These people are scam artists. I submitted an order and received numerous attempts of fraud charges on my credit card. They essentially took my credit card number and tried to buy jewelry. Needless to say, I caught this in time because I have a fraud alert service on my credit card and my cc ...
I sent them my glasses. They signed for them. Then they lost them. They do not respond to chat, phone or email. They hang up when you ask where your glasses are! Worst company ever. ...
I purchased eyeglasses with them on the 7 of july and it only arrived today the 13th of august. They promise a processing time of at most 72 hours. After one week and no shippment yet I decided to cancel it since they had not done what it was told. But they did not cancell it and wanted to charge ...