Liked the Libra H2O eReader but needed it replaced under warranty. As others have said, I completely agree to avoid Kobo at all costs based on their customer service which is a misnomer as they can do little except escalate problems to the *team* who does nothing. Even my messages to the CEO of ...
I've downloaded and paid for the following e-book on KOBO: The Diaries of a Serial Property Investor By: Toby Russell. The money was debited from my account, but it is not possible for me to get further then the beginning of Chapter 2. I want a full refund. ...
Customer service does not read or acknowledge what you tell them or ask them. "Second level" is non-existent, even though every single response from a customer service agent says the issue is being referred to "second level". No response from "second level" ever comes. ...
I purchaesed a book (Fly Boys) on line, using my Indigo card. The transaction showed that the money had been accepted but the book has not arrived in my computer. My name is Richard R Kumm. My Indigo Card numbe is: (Personal Information Removed). My email address is: (Personal Information Removed). ...
When we like to go on our computer to kobo we get a sign of update when we do it comes back all the time, we can not get in our library when the update is complete it shotdown the kobo program please help Joe ...
My Kobo eReader downloaded a book I didn't request. Another of its titles was so badly formulated I couldn't read it. I tried to clean it off and ALL of my downloaded books vanished. I want them back, and I want the badly formatted one to be returned and my account credited. ...