I ordered ribbon from this company after discussing by phone my timeline—there was an agreed delivery date as my order was for a wedding. When I received the confirmation, the delivery date was changed—I emailed and they then agreed to send it out per the time we originally discussed. My credit ...
On Aug. 17 I placed an order for $117 for ribbon to use in my small business. My credit card was charged immediately. Over the next few months I sent several email inquiries (you cannot reach them by phone), and the response was always "2-3 more weeks". On Nov. 14 I sent an email stating ...
I placed an order on June 20. On July 27, after I inquired, they said it would be an additional 2-3 weeks. On Aug 25, (4 weeks) I told them to cancel my order, which they said they did and would refund my monies in 5-10 days. Well, it has been a month. Today (Sep 28) I asked and they said that they ...
I placed a $111.00 order at the beginning of May and contacted them when I did not receive it after 8 weeks. I was informed it would be shipped mid July. It is almost October and still no merchandise. They ignore emails and phone messages. Best guess is that they are in trouble financially and ...
I placed an order with this company March 25. Their website says orders usually ship in 7-10 days, occasionally back-ordering up to a month (and recommends you not contact them until at least a month has gone by). It also states you may not cancel after 24 hours as they (so they say) place orders ...
In March I ordered bias trim from JKM and still have not received it. They won't give me a refund. I have emailed them several times and always get the same answer" the order has gone to the manufacturer, we're running behind and it will ship in May, then the next time "it will ship in ...