I went on Time Warner chat and got an agreement date to pay my overdue bill for my internet and phone and they shut my internet off after getting this agreement. They said that chat could not extend my date that far and they would not honor our agreement. Customer service said that chat had the ...
At these two locations i have seen the employees of the janitorial company engaging in disgusting acts. Solcitating prostitutes before and after cleaning the facilities. Who hired these people. I would never suspect such a thing from a major corporation like this. Who is supetvising these employees? ...
I have been with time warner ever since Adelphia became Time warner and the service just gets worse and worse. A family member passed away today and we have been having serious issues with our phone and I have had to spend HOURS! HOURS on hold, I have spoken to SIX different "technical support ...
I have been put on hold for HOURS!!! You are a disgraceful horrible company someone died in our family and now our phone is not working so no one can reach us and we can not call out I had to speak to SIX different technicians and NOTHING is fixed, I hate TWC you should be ashamed ...
As a subscriber to TWC, I am extremely disappointed in the picture quality. We have had, in the past, several complaints about the line going down. They have come out and temporarily fixed the issue but every time we get a big wind, service goes out again. For the past month, the picture and sound ...
I paid for my service to be connected and was told a it would be connected the following day... I waited and decided to call, first they said it was already connected and was disconnected. Called again and they said the technician could not access the pole (a big lie because there is no gate to ...